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Frequently Asked Questions

Here are some common questions to help you understand what Deli is and get the assistance you need quickly.

How does Deli assist landlords with arrears management?

We offer a complete arrears management service for landlords, including communications with tenants, managing repayments, and regular reporting.

What services are available for tenants struggling with rent?

Tenants can break their balance down into smaller monthly repayments, report any financial issues, and receive personalised financial guidance and access a network of support partners.

Can I access third-party services through Deli?

Our platform partners with various service providers, including charities like StepChange that provide debt advice, as well as support for grants, benefits, and credit-building.

What are the benefits of joining the Deli waitlist?

Be among the first to receive our service by signing up to our waitlist, providing detailed information, and referring others.

How much does this all cost?

As part of the pilot, we will charge a success fee (10-25%) to landlords on anything we collect.
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