Our collections process is simple, but our results speak for themselves.
Step 1: Engage
Using multi-channel, modern messaging, and smart campaigns, we encourage tenants to engage with the collections process.
Step 2: Commit
We collect more by providing flexible repayment options, getting commitments even from those who can't pay today. You set the boundaries, we work with your tenants to create a plan they can achieve.
Step 3: Support
Whether they can't pay today, or can't pay at all, we offer your tenants signposting to support services to improve their long-term financial health, and reduce the chances of repeat arrears.
Step 4: Resolve
From collections to signposting, the rich data insights on our platform will help you identify potential arrears earlier, and help your tenants resolve them with the right support.
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